Terms of Service

CLOVERA TERMS OF SERVICE
Last updated: September 14, 2026
Contact: kitteniversestudios@gmail.com

1. Acceptance of Terms
These Terms of Service govern access to and use of Clovera, a service operated by Kitteniverse Studios, including its websites, applications, community features, feed, direct messaging, and related services. By creating an account, accessing, or using Clovera, a user agrees to these Terms. A user who does not agree must not use the service.

At registration, and again whenever these documents are materially revised, each user is asked to confirm acceptance of these Terms, the Privacy Policy, and the Community Guidelines, and to confirm that they have read the KVKK Privacy Notice, which describes how personal data is processed under Turkish Law No. 6698 and is available in-app at /legal/kvkk-notice. The KVKK Privacy Notice is an information notice rather than a contract; confirming it records that the user has been informed, and does not by itself constitute explicit consent to any processing for which the KVKK requires separate explicit consent.

2. Eligibility
Users must be at least 13 years old, or older if the law in their country requires a higher minimum age for use of online services. If a user is under the age of legal majority in their jurisdiction, the service may only be used with permission from a parent or legal guardian. Users who are prohibited by law from using online services may not use Clovera.

3. Account Registration and Security
Registration requires a username and a password. Clovera does not ask for an email address or telephone number, and holds none for any account. Users should understand what follows from this: there is no password reset by email, and no way for Clovera to verify that a person is the holder of an account other than through the account itself.

Because of that, account recovery rests on two things the account itself can prove. At registration Clovera issues a set of single-use recovery keys and displays them once; only a digest of each key is stored, so a key that is not saved cannot be recovered from Clovera, and a new set can be generated at any time in settings, which invalidates the previous one. Alternatively, a user still signed in on another device can approve a reset request from that device; that device is shown when the request was made, what browser made it, and whether it came from an address the account has signed in from before, and the request expires thirty minutes after it is made if it is not answered. Anyone can make such a request against any username, so it must be refused unless the person deciding on it made it themselves. A user who has neither a recovery key nor a device that is still signed in will lose access to the account permanently, and Clovera cannot restore it. Users are responsible for maintaining the confidentiality of login credentials and recovery keys, and for activities that occur through their accounts, and must not share credentials in a way that creates security risks.

Upon each successful login, Clovera records which account signed in, when, and the User-Agent string of the browser. That record holds nothing derived from the IP address of the connection. The address is used while the request is being handled — to apply rate limits, to check the address against a ban, and, where the operator has enabled bot protection, to verify a challenge with the provider identified in the Privacy Policy, to which the address is transmitted in full for that check — and is afterwards kept only as a one-way keyed digest, and only in the records Section 12 of the Privacy Policy lists: the address used at registration, the address of each active session, the address of a failed login attempt or a refused recovery key, the address stored with a persistent-session token, an address recorded as banned, the address a request to reset a password was made from, and the counters that enforce rate limits. The raw IP address is never stored by Clovera; only its irreversible digest is retained. These records are used for account security, unauthorized access detection, and enforcement purposes.

Clovera also offers an optional persistent session feature, offered at login as "Keep me signed in on this network". When a user selects it, Clovera places a device token in a cookie on that browser and stores a digest of that token, together with a one-way digest of the address the user was connecting from, against the account. The session is restored when that browser returns and presents the token. Users should understand that restoration is not in fact limited to the same network: the device cookie alone restores the session, from any address. The address digest stored with the token is not used to restore the session; it is kept so that, if the account is later banned, the same address can be refused. Section 13 of the Privacy Policy sets this out in full. Because the cookie alone restores the session, a user should not enable this feature on any device that is not under their exclusive control, and Clovera strongly recommends against it on shared or public devices. The raw IP address is never stored; only its one-way cryptographic digest is retained. The feature may be turned off at any time by logging out, by signing out of all other devices, or by revoking the individual token in Settings → Sessions.

4. Prohibited Conduct
Users must not use Clovera to:
(a) violate any applicable law or regulation;
(b) engage in fraud, phishing, impersonation, or scams;
(c) harass, threaten, stalk, bully, or abuse others;
(d) distribute malware, malicious code, or harmful files;
(e) share or promote child sexual exploitation material or exploit minors in any way;
(f) promote, support, organize, glorify, or recruit for terrorism or violent extremist activity;
(g) traffic illegal goods, services, or contraband;
(h) attempt to interfere with the security, stability, or operation of the platform;
(i) send spam, bulk unsolicited messages, or manipulate the service through bots without permission;
(j) infringe intellectual property or privacy rights.

5. User Content
Users may create, upload, send, or post content, including text, media, profile information, and messages. Users retain ownership of content they own. Before posting, users should be clear about who will be able to see what they write: a post marked public, a published blog article and the front page of a publicly listed community can be read by anyone on the internet without an account and are offered to search engines, and the channels and forums inside a publicly listed community can be read by anyone who has the link. Section 14 of the Privacy Policy sets out exactly what is readable by whom, and Section 8 of these Terms explains which content is stored in a form the operator of the service can read. By submitting content to Clovera, users grant Clovera a non-exclusive, worldwide, royalty-free license to host, store, reproduce, adapt for technical formatting, display, and transmit that content solely as needed to operate, secure, improve, and provide the service.

6. Responsibility for Content
Users are solely responsible for content they post or send and for the consequences of that activity. Clovera does not endorse user content and may not pre-screen all content.

7. Moderation and Enforcement
Clovera uses automated tools, user reports, and human review to detect and address violations. Automated content review runs on the categories of content listed in the Privacy Policy and may block, remove, or restrict content without prior human review; a user may contest such a decision and ask for human review by writing to kitteniversestudios@gmail.com. Automated review also looks, at intervals, for accounts used for spam, for communities and groups set up to deceive or to organise attacks, and for coordinated attacks, in the manner the Privacy Policy describes; it may place a community on hold — hidden from discovery and closed to new members, its existing members unaffected — until a human administrator has looked at it, and that hold is reversible. Where the serious-crime screen described in Section 8 is enabled, automated review also flags direct and group messages that fall within the categories that screen covers; a flag removes nothing and opens a case for a human administrator. Automated review never suspends or terminates an account, closes a community, dissolves a group, or removes a private message; those decisions are taken by a human administrator. Clovera may remove content, restrict features, suspend accounts, terminate accounts, preserve records where appropriate, and take other reasonable enforcement action to protect users, the platform, and legal compliance. In serious cases, action may be taken without prior notice.

8. Private Messaging and Safety Review
Clovera provides direct messaging, group messaging, community channels, one-to-one calls, and voice channels in which members can speak and share a screen. Only direct messages between two people are stored encrypted; group messages, community channel messages, forum threads and replies, and polls are stored in plain text, so that they can be examined when they are reported, when a community is being investigated for organising abuse, and when a lawful order requires it. Section 8 of the Privacy Policy sets this out in full, and a user should treat anything written to a group or in a community as content the operator of the service can read. General automated content review — the review that judges whether content breaks the platform rules — does not run on a user's direct messages or group messages, and the categories it does cover are listed in the Privacy Policy. Separately from it, Clovera can be configured by its operator to run a serious-crime screen over the text of direct and group messages, described in full in Section 15(e) of the Privacy Policy. That screen is off unless the operator switches it on; it asks one question only, whether a message is a step in organised or other grave crime within a closed list of categories; it is not general moderation of private conversation and does not act on insults, hate, harassment, or other unpleasant but non-criminal content; it keeps nothing where no category is found; and it cannot delete a message, block its delivery, or restrict an account. Where it does find a category, the message is still delivered and a case is opened for a human administrator, who decides whether to remove the message and whether any enforcement follows. The name of a group chat is covered, and the number of distinct people an account sent direct messages to, whether they wrote back, and whether they blocked the sender are counted for spam detection without the messages themselves being read. Private and group messages are read by a human administrator only where they are reported or where review is otherwise reasonably necessary for safety, abuse prevention, or legal compliance. Separately, as Section 9 explains, a conversation is transmitted to the AI provider when a participant in it uses an AI feature on it. Calls, voice channels and screen sharing stand outside all of this. What is spoken in a call and what is shown on a shared screen are not recorded, not stored, and not reviewed, by an automated system or by a person: every participant's stream passes through Clovera's own server, which forwards it to the others and keeps no copy, and is sent to no third party. Because it is forwarded by that server rather than passing directly between the participants, it is not end-to-end encrypted, and a user should treat a call as a conversation carried by the operator of the service rather than one the operator cannot reach. What Clovera keeps is a record that a call took place and, while it lasts, who is in a voice channel; Section 8 of the Privacy Policy sets this out in full. Since nothing is retained, a report about what someone said in a call can be acted on only through what the person reporting it can show, and Clovera may restrict or remove access to calls and voice channels in response to such a report.

Clovera may extend automated review to further categories of content in future; where that materially changes the processing, the Privacy Policy will be revised and acceptance sought before it takes effect. Where the operator enables or disables the serious-crime screen, the state of that switch is reflected in the Privacy Policy and in the service.

9. KittenAI and AI Features
Clovera includes built-in artificial intelligence features under the name "KittenAI", including conversation summaries, message translation, Live Translation, reply suggestions, Catch-Up digests, the KittenAI chat assistant, writing assistance, and automated content moderation. KittenAI is powered by Google's Gemini models, accessed through the Google Gemini API, and content submitted to these features is processed by Google as a third-party processor.

By using a KittenAI feature, the user instructs Clovera to read the relevant content on its servers — decrypting it first where it is stored encrypted — and transmit it to Google for processing. Live Translation is an optional setting that the user may turn on or off at any time; when enabled, incoming messages in the user's conversations are transmitted for translation. Automated content moderation runs without a specific user request. It applies to feed posts and post comments — including posts that are not public — blog articles, usernames, profile text, profile photos, banners, server icons, post attachments, messages sent by creator bots, the name, description, welcome message, and channel names of a community, the name of a group chat, and, where a community has enabled moderation, messages and forum posts in that community's channels. It does not apply to a user's private messages or group messages; those are read only by the serious-crime screen described in Section 8, and only where the operator has enabled it. No KittenAI feature is applied to a call, a voice channel, or a shared screen, and nothing spoken or shown there is transmitted to the AI provider.

Users acknowledge that content they send in a conversation may be processed by KittenAI when another participant uses an AI feature on that conversation (for example, translation, summarization, or Catch-Up), or when the content is subject to automated safety moderation.

AI-generated output (including summaries, translations, suggestions, and moderation decisions) may be inaccurate, incomplete, or inappropriate, and is provided for convenience only. It does not constitute professional advice, and Clovera does not guarantee its accuracy. Users may contest an automated moderation decision by contacting kitteniversestudios@gmail.com. AI features may be rate-limited, modified, suspended, or discontinued at any time. Details of the personal data processing involved are described in the Privacy Policy and GDPR Notice.

10. Blocking, Reporting, and User Controls
Users may be offered tools to block, report, mute, or restrict contact from other users. Clovera may rely on reports and block patterns as safety signals when enforcing platform rules.

11. Service Availability
The service is provided on an "as is" and "as available" basis. Clovera may modify, suspend, or discontinue part or all of the service. Where a change removes or materially limits a feature users rely on, or where the service is to be discontinued, Clovera will give reasonable advance notice inside the service unless it is prevented from doing so by a legal requirement, a security incident, or a circumstance outside its control; where the service is discontinued, that notice will allow a reasonable period in which users can retrieve or delete their content. Clovera does not guarantee uninterrupted availability, error-free operation, or permanent retention of content, and users should keep their own copies of anything they would not want to lose.

12. Termination
A user may stop using Clovera at any time. A user who wants their account and its data erased can do so from the account settings, under "Delete account"; the erasure is carried out immediately and cannot be reversed. Confirming it requires the account password and the account's own username, and an account that owns a community with other members in it must first hand that community over to another member or close it, so that a community is not taken down with the account that happened to create it. The Privacy Policy describes what is erased and what may be retained. A user who cannot reach the control may still send a request to kitteniversestudios@gmail.com from, or while signed in to, the account concerned, and it will be carried out manually. Clovera may suspend or terminate an account if the user violates these Terms, creates risk or liability, harms others, abuses the service, or if continued provision of the service is no longer feasible. Where content a user posted or sent is removed by an administrator, the user is told inside the service, on which ground, and how to have the decision reviewed. A user whose account is suspended or terminated is told the reason, unless telling them would obstruct the prevention or investigation of a serious offence or is prohibited by law. In either case the user may contest the decision and ask for it to be reviewed by a person, by writing to kitteniversestudios@gmail.com; the DSA Information document describes that route. Suspension or termination is not used as a way to avoid an obligation Clovera owes the user under these Terms or under applicable law.

13. Disclaimer of Warranties
To the maximum extent permitted by law, Clovera disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation.

14. Limitation of Liability
To the maximum extent permitted by law, Clovera will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, data, goodwill, or business opportunities arising from use of the service. Nothing in these Terms excludes liability that cannot lawfully be excluded.

15. Indemnity
Where permitted by law, users agree to indemnify and hold harmless Clovera from claims, liabilities, losses, and reasonable expenses arising from their misuse of the service, content, or violation of these Terms.

16. Governing Law and Disputes
Unless mandatory local consumer law provides otherwise, these Terms are governed by the laws of the Republic of Türkiye. Courts located in Türkiye will have non-exclusive jurisdiction, subject to any rights a consumer may have under mandatory law in their country of residence.

17. Changes to These Terms
Clovera may update these Terms from time to time. Where a change is material, Clovera will ask each user to review and accept the updated Terms before continuing to use the service, and will identify the substance of the change at that point. Access to the service is withheld until that acceptance is given; a user who does not wish to accept may instead stop using the service and request erasure of the account as described in Section 12. For changes that are not material, such as corrections of typographical errors or clarifications that do not alter any party's rights or obligations, Clovera may publish the revised Terms with an updated revision date without seeking renewed acceptance.

Each revision is identified by the revision date shown at the top of this document.

18. Contact
Questions about these Terms may be sent to kitteniversestudios@gmail.com.