Privacy Policy

CLOVERA PRIVACY POLICY
Last updated: March 14, 2026
Contact: kitteniverseclovera@gmail.com

1. Scope
This Privacy Policy explains how Clovera, a service operated by Kitteniverse Studios, collects, uses, stores, shares, and protects personal data in connection with the service.

2. Data We May Collect
Clovera may collect:
(a) account data, such as username, email address, and profile details;
(b) technical data, such as IP address, device identifiers, browser type, operating system, and approximate location derived from IP;
(c) usage data, such as login times, interactions, reports, blocks, community participation, and feature usage;
(d) content data, such as messages, posts, attachments, profile text, and other user-submitted content;
(e) safety and moderation data, such as report records, enforcement history, detection signals, and abuse-prevention logs.

3. How Data Is Used
Clovera may use personal data to:
(a) create and manage accounts;
(b) provide messaging, community, feed, moderation, and support functions;
(c) protect users and the service from spam, fraud, abuse, illegal activity, and security threats;
(d) enforce platform rules and legal obligations;
(e) improve reliability, performance, and user experience;
(f) communicate service notices, policy updates, and support responses.

4. Legal Bases
For users in the European Economic Area, United Kingdom, or similar jurisdictions, Clovera may process personal data under one or more lawful bases, including:
(a) performance of a contract;
(b) legitimate interests, such as security, fraud prevention, moderation, and service improvement;
(c) consent, where required;
(d) compliance with legal obligations.

5. Data Sharing
Clovera does not sell personal data. Data may be shared:
(a) with hosting, analytics, security, email, or infrastructure providers acting on Clovera's behalf;
(b) when necessary to investigate abuse, enforce rules, or respond to lawful requests;
(c) in connection with legal claims, safety incidents, or protection of rights;
(d) if the service is reorganized, sold, or transferred, subject to applicable law.

6. International Transfers
Because Clovera is an international online service, data may be processed in countries other than the user's own. Where required by law, Clovera will use reasonable safeguards for international data transfers.

7. Retention
Clovera keeps personal data only for as long as reasonably necessary for the purposes described in this Policy, including operation of the service, safety, dispute resolution, legal compliance, and enforcement. Different categories of data may be kept for different periods depending on risk and legal need.

8. Security
Clovera uses reasonable technical and organizational measures to help protect personal data. Private messages are encrypted end-to-end, and passwords are never stored in plaintext — they are protected using a strong hashing algorithm. No system is perfectly secure, and Clovera cannot guarantee absolute security.

9. User Rights
Where applicable, users may have rights to access, correct, delete, restrict, object to certain processing, or request portability of their personal data. Users may also withdraw consent where processing is based on consent. Requests may be sent to kitteniverseclovera@gmail.com. Clovera may need to verify identity before completing certain requests.

10. Children's Data
Clovera does not knowingly allow underage use where prohibited by law and does not knowingly process children's data in violation of applicable law. If Clovera becomes aware of unlawful underage use, it may remove the account and related data as appropriate.

11. Cookies and Similar Technologies
Clovera may use cookies, local storage, sessions, and similar technologies for login, security, preferences, abuse prevention, and service functionality. A separate cookie notice may be provided where legally required.

12. Complaints
Users in jurisdictions with data protection rights may have the right to complain to a relevant supervisory authority if they believe their personal data has been handled unlawfully.